At Stylo Sfas & beds, we want you to be completely satisfied with your purchase. This Return and Refund Policy explains your rights and our procedures in accordance with UK consumer law and Google Merchant Center requirements.

1. Return Eligibility

You have the right to return most items purchased from us within 14 calendar days of receiving your order.

To be eligible for a return:

  • Items must be unused, undamaged, and in the same condition as when received.
  • All original packaging, labels, and accessories must be included.
  • Items that have been assembled, installed, modified, or used cannot be returned unless they are faulty.
  • Custom-made, made-to-order, or clearance items are non-returnable unless they are faulty or not as described.

2. Faulty or Incorrect Items

If your item arrives damaged, faulty, or not as described, you are entitled to a full refund or replacement at no additional cost.

Please contact us within 48 hours of delivery and provide clear photographs showing the issue to help us resolve the matter quickly.

3. How to Start a Return

To request a return, please contact us using the details below:

When contacting us, please include your order number, contact details, and the reason for return.

Once your return is approved, you will be provided with return instructions and the return address.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • Original delivery charges are non-refundable, unless the return is due to a faulty or incorrect item.

5. Exchanges

We do not offer direct exchanges. If you wish to receive a different product, please return the original item (if eligible) and place a new order separately.

6. Contact Information

If you have any questions regarding this Return and Refund Policy, please contact us:

Stylo Sfas & beds LTD


📍Address : 422 Whalley New Rd, Blackburn BB1 9SL, United Kingdom
📞 +44 7514 988874
✉️ support@stylosofasbeds.co.uk